Oursky partnered with WiFiBB in
digitizing and automating business logistics in Hong Kong.
The Need: An app that can digitize and automate business operations
WiFiBB is Hong Kong’s largest pocket Wi-Fi rental company. The services WiFiBB offers encompass over 100
countries. They needed a platform to track data usage on devices and a point-of-sale (PoS) iPad-based
application to optimize inventory control and operations of its staff. Oursky worked with WiFiBB in
creating technical solutions to their challenges in logistics and operations.
Oursky’s Strategy: Create an end-to-end solution to automate business processes
Oursky collaborated with WiFiBB’s in-house development and operations teams to build an iOS app. We
conducted user interviews and usability testing to create a product that would be simple to use for both
customers and the company staff.
The internal iPad PoS system was designed to have a user interface and user experience that WiFiBB’s staff
can quickly adopt without training. The consumer-grade app interface helps the staff manage their daily
operations, including scanning inventory QR codes to track company stock and logging usage breakdowns.
We also developed the backend server that automatically tracks data usage, including logging exceeded
usage and incurred data speed restrictions or charges. Throughout the years, Oursky worked on various
parts of WifiBB’s digitization of its business processes, including a payment gateway, B2B customer
inventory management, and product web portals. We developed these products by working with WifiBB’s
existing backend created by a third-party vendor. For this project, we used JavaScript for web and
Objective-C for iOS.
The Result: Digital transformation through an intuitive application
The app’s inventory control helped digitize and automate the company’s previously manual operations. This
significantly reduced the number of incidents where they had insufficient stock for their customers. The
consolidated inventory information helped WifiBB better predict the requirements for its various branches
throughout Hong Kong, and ultimately, further expand its B2B and B2C services.
